To cancel subscription please click here
Since the way our software works we have no idea how large the recording is going to be of the public stream. So when the first byte is sent the total size of the recording is empty, so the browser does not know what size to expect and shows 0% even though its receiving the recording. This does not mean that it is not recording, in fact it is, be patient.
There are some issues when recording some videos, generally it is that the video isn't available publicly, we have a search feature that you can use to search for another publicly available video with the same title, this generally works.
No, you can record any video for free. But, the Pro users have more features, like better quality, clipping, playlist recording, search recording, gif maker, etc.
You can put your email or username into the Lost Password Page to reset it.
To delete your account please click here